Shipping & Returns Policy

Our website address is: https://bymasi.nl/

 

Shipping

– Orders are typically shipped within 3 business days after purchase.

– For bulk orders (10 items or more), please allow up to 7 business days for dispatch.

– All packages are shipped via DHL and are insured for extra protection.

– We currently ship to all countries within Europe, the United Kingdom, and the United States.

 

Returns & Exchanges

_ If there is any issue with your order, you can request a return or exchange within 7 days of delivery.

_. Please contact us via email or reach out through our social media channels.

– If an exchange is possible, we will arrange it promptly.

– If an exchange is not available, we will issue a full refund within 48 hours of confirming the cancellation.

Cookie Policy

At byMasi, we use cookies to improve your browsing experience and to ensure our website functions properly.

Cookies are small text files that are stored on your device when you visit our website.

 

Types of Cookies We Use

1. Necessary Cookies

These cookies are essential for the proper functioning of the website. They enable core features such as secure browsing, shopping cart functionality, and order checkout. Without these cookies, the website cannot operate correctly.

2. Functional Cookies

These cookies help enhance your experience by remembering your preferences, such as language settings, saved items, or information entered in forms.

3. Analytics Cookies

These cookies allow us to understand how visitors use our website. They help us analyze website traffic, improve performance, and provide a better shopping experience.

4. Marketing Cookies

These cookies may be used to deliver relevant advertisements and promotional content based on your interests. They may also be used to measure the effectiveness of our marketing campaigns.

5. Social Media Cookies

Some pages on our website may include social media features (such as Instagram content or sharing buttons). These features may set cookies to improve functionality and user interaction.

 

Managing Cookies

You can manage or disable cookies at any time through your browser settings.

Please note that disabling certain cookies may affect the website’s functionality, and some features may not work properly.

You can choose to accept or reject cookies through your browser settings or cookie preferences.